Refund Policy
Refund & Return Policy
We want you to be satisfied with your purchase.
Returns
You may request a return within 14 days of receiving your order, provided the product is unused, unopened, and in its original packaging.
Non-Returnable Items
For hygiene reasons, opened cosmetic products cannot be returned.
How to Request a Return
Please contact us at javierberjon89@gmail.com with your order number and reason for return.
We will provide instructions for the return process.
Refunds
Once we receive and inspect the returned item, a refund will be issued to your original payment method.
Shipping fees are non-refundable.
Damaged or Incorrect Products
If you receive a damaged or wrong item, contact us within 48 hours of delivery and we will assist you promptly.